The Revenue Cycle Representative is responsible for performing a variety of complex duties, including but not limited to, working outstanding insurance claims having no response from payers, having claim edits, and/or having received claim form related denials. Maintains A/R at acceptable aging levels by prompt follow-up of unpaid claims and denied claims. Timely resolution of credit balances. Addresses customer issues or concerns related to billing. The Representative performs all duties in a manner which promotes teamwork and reflects UNC Health Care's mission and philosophy under the direction of the Patient Financial Services Manager.
Education, Licensure, Experience, and Other Requirements: