Patient Access Representative - Emergency Department and Women’s Center

Become part of an inclusive organization with diverse employees, whose mission is to improve the health and well-being of the community we serve.

Summary:

The Patient Access Representative is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner. This performance must meet the departmental/organizational driven outcome targets to continue the revenue flow cycle of clean claims and point of service cash collections.

Education, Licensure, Experience, and Other Requirements:

• High school graduate or equivalent
• Previous Registration and/or Insurance Verification is preferred
• Must complete EPIC Cadence and Prelude training & must pass exam upon completion of training
• Proficiency in computer skills, including Microsoft Office
• Customer-service oriented and proficient in written & oral communications. Modeling the Carolina Care behaviors in every interaction while providing exceptional service to our patients
• Familiarity with medical terminology and a clinical setting